Engagement Terms for Pitch Deck Redesigning

The following terms of service are provided throughout the information of the dynamic of work between Venture Biz Care LLC. (“us” or “Venture Suite”) and the client (“you” or the “Client”), (collectively as “Parties”). The terms indicated herein shall be legally binding for both parties. The specification of the Services, such as the number of slides, price and delivery time are provided in the confirmation sent to you via email upon completion of the purchase process (the “Purchase Confirmation”).

1- Scope of Services

‍For the provision of our Services, our team will work with a finished, editable presentation provided by you, which shall be in English and on either PowerPoint, Keynote or Google Slides formats.
The deliverable is a re-designed version of the presentation you provided, in accordance with your objectives, instructions, style preferences, branding requirements and any project assets you submit to our team.

Our Services do not include

Modification, abbreviation, edition, or proofreading of the content. The information on each slide will remain the same on the re-designed version.
Production of videos.
Design of infographics or custom images.
Creation of logos or any other corporate identity material.
Production or purchase of photographic assets (stock photos or any other photos for specific industries). We work with open image libraries and use them to provide imagery that represents the look and feel designed for each slide, these photos are for illustrative purposes only. You can keep our suggested images or update them later to include your own photos. Alternatively, you can share your photos with our team along with the rest of the project’s assets, before the delivery of the first draft and our team will use them for the design process. Requests for specific photos are not part of our services.

2- Process

Once you agree to these terms of service and complete the purchase process you will receive a Purchase Confirmation detailing the Services to be provided by us and a copy of these terms for future reference. During the purchase process, you will be required to book a call with our team to go over your design requirements and to upload a finished and editable presentation for our team to re-design as well as the corresponding Project Assets (as defined in section III). Once you have completed the purchase process, our Services will be provided as follows:

Step 1. Briefing call: You will hold a briefing call with our team, to tell us about your objectives and style preferences. In the briefing call, our team will indicate if any additional Project Assets are required for the redesign process.
Step 2. Uploading of additional Project Assets: You will upload any Project Assets not included during the purchase process and require our team to redesign the presentation in accordance with your needs.
Step 3. Redesign process: Your slides get redesigned and a first draft will be delivered to you in PDF format for review.
Step 4. Revisions: You have up to two rounds of revisions included. Once you complete the rounds of revision or approve the final version our team we’ll send you the presentation in the editable format requested upon purchase.
If at a later point any other means of communication are deemed necessary by our team, booking them will be scheduled according to the team’s availability.

The steps indicated above will be subject to the terms and conditions established herein.

3- Project Assets

In addition to the finished and editable presentation, you shall provide our team with any information, specifications, images, logos, corporate identity material and any other project assets that you want to be taken into consideration for the redesign process (the “Project Assets”). Our team will redesign your presentation based on the uploaded material and any details given by you on our briefing call. All Project Assets not uploaded during the purchase process must be submitted during the following twenty-four (24) hours to the briefing call and our design team will not consider any materials provided afterwards. Any additional assets required by our design team will be requested after we start working on the slides, on the team’s discretional criteria.

If you have any specific instructions on your presentation’s design, please include such instructions as detailed as possible at the time the Project Assets are uploaded so our team can redesign your presentation in accordance with your needs. Any specifications not indicated at the time the Project Assets are uploaded or during our briefing call, as well as any ambiguous instructions will not be taken into consideration by our design team.

You will be the sole responsibility for providing our team with all the information, documentation, materials or assets required for redesigning your presentation. Our team will not make any changes to your presentation (either the first draft or the final version) to adjust or include any information, documentation, materials or assets you failed to provide in due time.

4- Proprietary Rights

You hereby warrant that: (i) you own all rights, titles, and interest in, or have full right and authority to permit the use of the project assets submitted for the provision of our Services; (ii) the use of this Project Assets does not infringe the rights of any third party; and (iii) you are in compliance and will remain in compliance with any licensing agreement in relation to any of the Project Assets.

You shall indemnify and hold harmless Venture Suite from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand or action by a third party alleging intellectual property rights infringement on the Project Assets provided by you and included in the presentation.

For the sole purpose of providing the Services, you hereby grant Venture Suite a non-exclusive, non-transferable license to use the Project Assets solely in connection with the presentation.

5- Fees

If more slides are uploaded the team will reach out to you to confirm if you want the additional slides redesigned and send a quotation for said slides. If our team does not receive a confirmation on the purchase of additional slides, during the following two (2) business days of reaching out for confirmation, the team will continue to work on the presentation and ignore the slides that go over the purchased number.

if you wish to have more slides redesigned after the purchase has been made, you can also contact our customer support team and they will instruct you on how to purchase additional credit. the uploading or purchasing of additional slides will cause delays to the delivery times established in the following section.

The Purchase Confirmation indicates the number of slides you have purchased and the corresponding price. Our team will only work on the number of slides stated on the Purchase Confirmation.

6- Revisions and Deliverables

The delivery time will depend on the purchased Services (i.e. standard, expedited or rush) detailed in the Purchase Confirmation and you will be allowed two (2) revisions after the initial draft has been sent.
Our delivery times go as follows:

Presentation Redesign – Standard: four (4) business days delivery for the first draft. Two (2) revisions with up to two (2) days of delivery. Monday to Friday, 10:00 a.m. to 7:00 p.m. Eastern Time.
Presentation Redesign – Expedited: two (2) business days delivery for the first draft. Two (2) revisions with up to one (1) day delivery. Monday to Friday, 10:00 a.m. to 7:00 p.m. Eastern Time.
Presentation Redesign – Rush: 24-hour delivery for the first draft. Two (2) revisions with up to one (1) day delivery. Monday to Friday, 10:00 a.m. to 7:00 p.m. Eastern Time.

If all Project Assets are submitted during the purchase process, the delivery time for the first draft starts running after the briefing call held with our team. If additional Project Assets are uploaded during the twenty-four (24) hours following the briefing call, the delivery time starts running at the time you receive the upload confirmation of your files containing the additional Project Assets. Any failure by the Client to provide such additional Project Assets during the indicated period will cause delays in the delivery time. The revision time delivery begins after you share the complete feedback with our team. The complexity and extent of the requested changes could affect the delivery time of the revisions, our team will inform you if that is the case.

The presentation needs are defined by the details filled in the upload form after purchase, the Project Assets you have provided and our briefing call. Once you receive the first version we can work on visual changes, layout adjustments, image selection and other related tweaks. Revisions do not include the incorporation of any new ideas or graphics. Any changes that fall outside of the scope mentioned prior will have an additional cost. The Client’s point of contact (as established in section XII.) will be in charge of requesting any changes and approving the project deliverables. If the point of contact is changed by the Client during the Project, the new contact point will only be allowed to request the changes detailed above. Venture Suite shall not be responsible for any creative differences between the Client’s team and therefore will have no obligation to adjust or make changes to the project deliverables due to the Client changing its point of contact.

After the first redesigned version is sent, you will have up to 2 weeks to respond with feedback, once that time has passed the project will be placed on hold, will no longer be available for any future revisions and will be considered as accepted by you. After 3 weeks the files will be permanently and irreversibly deleted from our database.

As part of the Services, the team will generate deliverable presentation files for you. Such as the final draft of the presentation, which represents the culmination of any and all revisions performed as part of the Services, once the final draft is delivered the project is labelled as completed and no new edits are available under that request.

The final deliverable file formats will vary depending on the Services acquired upon checkout and indicated in your Purchase Confirmation. PowerPoint and Keynote purchases will only be delivered in PowerPoint or Keynote formats accordingly. Venture Suite purchases will only be delivered on a valid Venture Suite account as Venture Suite Presentations and Google Slides purchases will only be delivered as Google Slides presentations to a Google account given by you.

Our team will identify the deadlines indicated by you at the time of purchase and work to ensure that the deliverables are submitted on time. Any failure by you to provide all the necessary Project Assets will affect the date by which any potential files will be delivered.

7- Our Team's Schedule

Our working hours are Monday to Friday, 10:00 a.m. to 7:00 p.m. Eastern Time. If the purchase is made outside of our office hours the time starts running the next business day at 10:00 am Eastern Time. However, our team needs to have all the presentation assets in order to begin, if after filling out the upload form you still need to share extra files with us the delivery time will start once our designers receive said files. This delivery time is for the first draft of the redesign, not for the final version. The delivery of the final version will be as detailed in the previous section.

Our Services include email communications only, no design calls are scheduled as part of the Services, except for the briefing call.

A follow-up call can be scheduled only if our team considers it necessary to clarify any doubts.

If at a later point any other means of communication are deemed necessary by our team, booking them will depend on the team’s availability and will be scheduled on a case-by-case basis.

8- Non-Disclosure of Information

All information, documentation and other Project Assets provided by the Client to Venture Suite shall be considered confidential information, including but not limited to: concepts, diagrams, drawings, databases, spreadsheets, contracts, know-how, investment plans, marketing plans, sales plans, business plans, marketing strategies, trade secrets, and any other technical, accounting, legal and/or commercial information. Therefore, Venture Suite commits to maintain strict confidentiality and in consequence not reveal, trade or disclose, in whole or in part, the confidential information provided by the Client.

Our design team works under a non-disclosure agreement, to ensure that your content is kept confidential at all times. Once the project is completed and delivered, our Venture Suite will no longer have access to your slides, and all your information will be permanently and irreversibly deleted from our database.

9- Service Cancellation, Issuing of Refunds and Indemnification

The Services can be cancelled at any time prior to the moment our team starts working on your slides. That means you can request the cancellation of the Services after first receiving the Purchase Confirmation via email and before submitting this document and the attached NDA duly signed. If the cancellation of Services happens at this moment, we can issue a partial refund of your purchase, the amount of the partial refund will be determined at our sole discretion based on the time incurred by our team in your project.

If the cancellation of the Services happens at any time after the indicated moment and our team has started to work on your presentation, no refunds will be issued under any circumstances. Furthermore, you acknowledge that our Services are provided in accordance with your objectives, instructions, style preferences, branding requirements and any Project Assets you have provided in due time and that you rely on our team’s expertise for redesigning your presentation, therefore, no refunds will be issued due to creative differences that may arise between the Client and Venture Suite.

Furthermore, Venture Suite will have no obligation to indemnify the Client if the deliverable does not meet the Client’s expectations.

10- Relationship between the Client and Venture Suite and No Exclusivity

The provision of Services pursuant to these terms of service does not create any agency, partnership, employment or joint venture relationship between you and us. Furthermore, the provision of our Services does not create an exclusive relationship between you and us. Therefore, we are entitled to offer and provide our Services to other clients, without limitation.

11- Force Majeure

We will not be liable for any delay in our delivery times due to causes beyond our reasonable control, including but not limited to acts of war, acts of God, earthquake, flood, embargo, riot, sabotage, labour shortage or dispute, governmental acts or acts of third parties.

12- Point of Contact

During the purchase process, you will be required to appoint a point of contact for the project. All communications between Venture Suite and the Client will be managed directly with the contact point through the email address provided by you during the purchase process. If for any reason, the Client requires to change its point of contact, it should notify Venture Suite indicating who will be the new point of contact and his/her email address.

13- Governing Law

All matters relating to these terms of service and the provision of our Services and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action or proceeding arising out of, or related to, these terms of service or our Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware. By accepting the terms and conditions detailed in this document, you waive any and all objections to the exercise of jurisdiction over you by such courts and the venue in such courts.

For any inquiries about our ToS, please contact us at agency@venture-suite.com

FEATURES

FOR STARTUPS

FOR FOUNDERS

FOR INVESTORS

OUR RESOURCES & TOOLS

Template